Frequently Asked Questions
Everything you need to know about your SPCA shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
Do you ship internationally?
Yes, SPCA ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fit can vary between different garment styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
At SPCA, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our seasonal collections.